Milwaukee Gear has earned ISO 9001:2000 certification by adhering to a comprehensive quality assurance program, which includes the following elements:

Purchased Product Controls
A supplier rating system monitors performance and provides data to assist suppliers in assessing their improvement efforts.

Process Control
Computerized operation routings, quality control plans and set-up sheets are generated for each production lot. Preventative maintenance activities help maintain or improve up-time and process capability on manufacturing equipment.

Inspection and Testing
Defect prevention methods data generated by operators and inspectors is recorded and reviewed at final audit inspection. Detailed instructions are listed on the corresponding Quality Control Plans.

Control of Measuring and Test Equipment
All gauge calibration equipment is traceable to the National Institute of Standards and Technology (NIST). Our Gauge Master program categorizes, manages and tracks all gauges for calibration and recall. The Crib Master program allocates and automatically tracks all gauging used in the production process. This software also is utilized for its gauge repeatability and reproducibility features.

Statistical Techniques
Statistical software is used throughout the manufacturing process to perform Machine and Process Capability Studies along with in-process monitoring of critical quality characteristics. Historical data is constantly used to assess the effectiveness of machine and process improvements.

Continuous Improvement
To maintain the highest levels of customer satisfaction, Milwaukee Gear uses the elements listed above as well as other methods to realize continuous improvement throughout our operation.